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Frequently Asked Questions
Everything you need to know about bins, recycling, and waste on Westfield Road
Bins & Collections
Which bin is collected this week?
What time do I need to put my bin out?
My bin wasn't collected — what do I do?
How do I get a replacement bin if mine is damaged or missing?
My bin lid won't close because it's too full — will it still be collected?
Recycling
What can go in my green recycling bin?
What goes in the blue bag?
What can't go in the recycling bin?
What do I do with plastic carrier bags?
Bulky & Large Items
How do I dispose of a mattress?
How do I get rid of old furniture (sofas, wardrobes, tables etc)?
How do I dispose of a fridge, freezer or washing machine?
How do I dispose of a TV or other electricals?
Can I just leave bulky items on the pavement for collection?
Reporting Issues
How do I report fly-tipping or littering?
How do I report anti-social behaviour or vandalism?
How do I report a crime?
Is reporting anonymous?
Someone has dumped rubbish near my house — what do I do?
What happens after I submit a report?
Getting Help
I'm struggling to manage my bins or garden — is there any help available?
Where can I find more information?